General Inquiries

For questions about accounts, billing, product capabilities, or other general topics, contact our support team. We respond to legitimate inquiries with professionalism and efficiency during standard business hours.

Primary contact: [email protected]

Developer Submissions

If you are building on Ohehu or pursuing a developer partnership, please submit your materials for evaluation. Our technical partnerships team reviews integrations, SDKs, and documentation to ensure compatibility and security.

What to include in your submission:

• Overview of your integration or app, including use cases and value proposition
• Technical documentation or API references
• Security and privacy considerations related to data handling
• Primary contact for ongoing discussions

Submit to: [email protected] with the subject line “Developer Submission.” Our team will respond with next steps and timelines.

Response Times

We maintain transparent expectations for our engagement timelines to support trust and efficiency across all channels.

• General inquiries: typically within 1–2 business days
• Developer submissions: typically within 3–5 business days, depending on complexity and volume

Note: during peak periods or security reviews, some inquiries may require additional time. An acknowledgment is sent within 24 hours of submission.